“We handle on state language” event in the airport
Within the XVII city festival of Kazakhstan people languages dedicated to Day of Kazakhstan people languages, “We handle on State Language” event was conducted in the passenger terminal of the International airport Astana on 23 September 2015. International Airport Astana JSC, Languages Development Authority of Astana city jointly with city branch of “Nur Otan” party and Kazakhstan RTRK JSC were organizers of the event. This day passengers and guests of the capital airport were handled in the state language. For the aid to the staff of the airport, volunteers were attracted. They distributed booklets, mementoes from the capital airport. Main objective of the event is to expand use of the state language in all spheres, promotion of interethnic consent, friendship, unity of the people, attraction of youth in development of our independent republic, education of feeling of patriotism at Kazakhstan people.
Airport services, directly providing services to passengers, such as Passengers Handling Service, information desk, Inspection Service and Security Service showed their skills in customer service in the state language, and high level of knowledge of the state language. Representatives of more than 10 nationalities work for the airport and speak the state language at the required level thanks to free training.
Passengers not speaking the state language with enthusiasm and approval concerned to this event.
One of the fundamental principles of passengers and visitors handling of the airport is knowledge of languages by staff. Astana Airport actively implements languages functioning and development state program in the Republic of Kazakhstan by state language training of airport employees and the holding of such events.